Legal
Privacy Policy
In accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD), we inform you of how we handle your personal data when you use this website or our contact form.
1. Data controller
| Owner | [PENDING: full name or company name] |
|---|---|
| Tax ID (NIF/CIF) | [PENDING: NIF/CIF] |
| Address | [PENDING: full registered tax address] |
| Contact email | info@wintergarden.cat |
2. What data do we process and for what purpose?
| Source | Data | Purpose |
|---|---|---|
| Contact form | Name, email, phone (optional), message | Respond to your enquiry, manage bookings or event quotes |
| Analytics cookies (only with your consent) | Anonymised/pseudonymised browsing data | Understand which pages are visited most in order to improve the site |
3. Legal basis
The legal basis for processing is your express consent, given by checking the acceptance box on the form, or by accepting non-essential cookies in the corresponding banner. It may also be based on the performance of pre-contractual steps when you write to us to request a quote for an event.
4. How long do we keep your data?
Contact data is kept for as long as the relationship or the handling of your enquiry lasts, and for a maximum of 2 years from the last contact, unless the law requires a different period (for example, tax obligations of 5-6 years on invoiced quotes). You may request its deletion before that period at any time.
5. Who do we share your data with?
We do not share your data with third parties, except where legally required. We use the following processors, who access the data solely to provide us with a technical service:
| Provider | Service | Location |
|---|---|---|
| [PENDING: hosting provider] | Website hosting | [PENDING] |
| [PENDING: email/SMTP provider] | Sending the contact form by email | [PENDING] |
| Google LLC (Google Analytics, if you accept analytics cookies) | Website usage statistics | United States (EU Standard Contractual Clauses framework) |
6. Your rights
You may exercise your rights of access, rectification, erasure, objection, portability and restriction of processing at any time by writing to info@wintergarden.cat, stating the right you wish to exercise and attaching a copy of a document proving your identity. You also have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) if you believe the processing does not comply with the regulations.
7. Security measures
We apply appropriate technical and organisational measures to guarantee the security of your data and prevent its alteration, loss, unauthorised processing or access, taking into account the state of technology, the nature of the data and the risks to which it is exposed.
8. Changes to this policy
We may update this privacy policy to adapt it to legislative developments or changes in our services. We recommend reviewing it periodically.
Last updated: [PENDING: publication date].